Retail Shop Staff Scheduling & Payroll Software

Industry

Retail

Client

Organizations Facing Integration Data Loss Challenges

Solution

Mewurk HRMS - Integrated Kiosk Attendance Management

Challenges Faced by Retail Organization

Many organizations struggle with managing attendance due to fragmented hardware and software solutions. Common challenges include:

Integration Issues

Purchasing kiosks and software from separate vendors leads to compatibility issues and frequent failures.

Data Loss

Downtime due to integration lapses causes attendance data loss.

No Central Support

Multiple vendors mean no single point of contact for resolving issues.

Unreliable Internet Connectivity

Loss of internet connectivity affects attendance tracking.

Complex Shift Policies

Managing overnight and flexible shifts across different work environments is difficult.

How Mewurk HRMS Solved These Challenges

Managing workforce attendance at multiple remote locations was a significant challenge for the company. The HR team faced difficulties with:

Fully Integrated Kiosk & Software Solution

Mewurk provides a self-manufactured kiosk and proprietary software, ensuring seamless integration and eliminating compatibility issues.

Reliable Attendance Tracking

Mewurk kiosks record offline punches, ensuring attendance data is stored even if internet connectivity is lost. Real-time notifications via mobile app and email alert HR when a device goes offline.

Single Point of Contact for Support

Organizations benefit from having a single vendor for both hardware and software, simplifying issue resolution. On-time service engineer support ensures quick troubleshooting of kiosk-related concerns.

Advanced Shift Management

The platform offers overnight time configurations, making it easy to manage night and flexible shift employees.

Dedicated Customer Support & Policy Setup Assistance

Hand-in-hand assistance with policy setup ensures smooth onboarding for HR teams. Dedicated customer care provides instant support, helping HR and employees adapt to the platform effortlessly.

Impact & Results

100% data accuracy by eliminating integration and downtime issues.

Seamless shift management for employees across various work environments.

Zero attendance data loss, even in offline conditions.

Faster issue resolution with a single point of contact for hardware & software.

Improved HR efficiency, reducing manual interventions for shift tracking & issue resolution.

Conclusion

By implementing Mewurk HRMS, organizations successfully overcome integration challenges, data loss, and shift management complexities. With an end-to-end attendance solution, reliable offline tracking, and dedicated support, companies can streamline workforce management and enhance operational efficiency.