Customer Story

Ishtaa, a pure vegetarian restaurant based in Ahmedabad, deals with the everyday complexity of managing kitchen and service staff. It is a challenge common across the restaurant industry, where shift patterns shift constantly, staff availability changes, and leave requests need to be handled quickly without disrupting service. Before Mewurk, the restaurant managed these processes manually. As a result, shift planning was always cumbersome, and staff attendance records mostly contained errors.

To bring more structure and flexibility to its day-to-day workforce operations, Ishtaa adopted Mewurk’s HR platform.

Mewurk’s flexible shift scheduling gave Ishtaa the ability to plan and adjust staff shifts far more easily. It was a remarkable improvement for a restaurant where staffing needs can change from day to day. Leave applications, once a manual back-and-forth, became simple for employees to submit and for management to approve. Both sides now face no friction in this area. With biometric attendance tracking now in place, Ishtaa also gained accurate, real-time attendance data.

Alongside the platform itself, Ishtaa has valued Mewurk’s round-the-clock customer support. Whenever the staff or the management faced any questions or issues, the Mewurk support team was always there for assistance.

After adopting Mewurk, Ishtaa now manages employee shifts, leave, attendance and payroll through a more structured and flexible system.